BY BOOKING, YOU AGREE TO THE FOLLOWING:
-All car detailing work will be completed at Koos Kustoms facility located at Mayfield West nsw.
-Deposits are non-refundable if you cancel within 24 hours or dont show up on the day.
-All Ceramic Coating jobs are to be kept at Koos Kustoms over night, NO EXCEPTIONS.
-The Price Guide on the website is only a guide. Final price may be more than stated depending on how bad the vehicle condition is (eg pet hair/mud/sand).
-If the job goes overtime due to car/paint being sub-par, then an hourly rate of $55 will be charged.
-Removal of excess pet hair/sand is an EXTRA cost starting at $40.
-Once service is paid for and the vehicle is picked up, the customer agrees and accepts to the condition of the vehicle.
WARRANTY:
-Entry level ceramic coat *12 months Koos Kustoms Warranty*
-5 year Gtechniq ceramic coat *5 year national warranty*
-9 year Gtechniq ceramic coat *9 year national warranty*
-Any warranty issues are to be reported to Koos Kustoms.
-You must contact Koos Kustoms within 2 days of pick up to report any faults found with the detailing process. Steps will be taken to resolve the issue.
PAYMENT:
-All payment must be made in full at time of vehicle collection before keys are handed back.
-A price guide is agreed on before any work commences.
-There is no negotiating or "mates rates" with Koos Kustoms services.
-Payment methods include CASH, Debit VISA/MASTERCARD, ZIP Pay, Pay It Later, Paypal.
-A 2% fee will be added to every card payment over $500.
-No CHEQUES.
-NO REFUNDS are given unless stated otherwise.
-A Tax Invoice will be sent to customer at the point of sale.
-There is an annual price rise of UP TO 10% every July 1st.
No personal information will be shared with any 3rd party.
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